Contact Us

We take our customer care very seriously. While our goal is to make our products and website easy to understand and navigate we know there are times when you may need a bit of assistance. You can also print a handy Contact Page by clicking here.

We have provided a number of ways for our Customer Care team to help you:

Online Video Training

Live Chat

E-mail

Online Form

Telephone

Fax

U.S. Postal Mail (For sending New or Updated Forms)

Online video demonstrations of The Dealership Tracker^® and the Menu Selling system

Signup for Online Backup free with your subscription to The Dealership Tracker^®

Signup for Remote Computer Access with your subscription to Dealership Tracker^®

Check Your Internet Speed

Employment Opportunities with Supreme Software & Consulting, Inc.

Live Chat/Assistance:

For instant, real-time live assistance from a customer support engineer (CSE) just click on the above link/icon. NOTE: If it doesn't say "Online" it means all CSE's are unavailable at this time but you can click on the "Offline" button above and we will return your message ASAP.

E-mail:

For product information:
info@supremesoftware.com

For customer support or assistance:
support@supremesoftware.com

We will respond to you within 24 hours (most of the time a LOT faster), during regular business hours. All email correspondence is completely confidential. Supreme Software customers may also use our toll free telephone support center to contact a service representative during regular business hours.

Online Video Training:

To access The Dealership Tracker^® Training Series simply click on the Copyright button on the Main Menu of The Dealership Tracker^®and then click on the Online Video Tutorials button.

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment are you sending?

Sales Question Complaint Problem Suggestion Praise

What aspect of our business do you want to comment on?

Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name

Dealer Name

E-mail

Tel

FAX

Please contact me as soon as possible regarding this matter.

Telephone:

Customer Care Center

(877) 404-1102
Monday thru Friday - 8:00am to 5:00pm (MST), Saturdays limited hours but voice mail is available 365/24/7.

Evenings, Sundays and federal holidays please leave a message. One of our customer representatives will contact you ASAP on the first business day.

FAX:

(877) 741-4949

Toll-free Anytime / 7 days a week

Fax any minor form changes or any other information you would like us to take a look at and we will respond to your request ASAP.

Online Backup:

You should always backup your important information. This can automatically be done with this tool and you can get 5GB of backup free. Click here to see online brochure or simply click on the Try Now option and signup!

Remote Computer Access:

You can easily connect to your computer in your office from a remote site sale or from home or any other computer that is on the Internet. Sign up for this option below and then set it up and you are ready to go. This is only $4.95 for a full month of use. Click on the Know More option below to get started.

U.S. Postal Mail or Overnight Mail Service:

Send your inquiries and forms additions/changes to:

Supreme Software & Consulting, Inc.
Attention: Customer Care Center
1123 Alta Vista Drive
Rapid City, SD 57701

If you are sending new or updated forms, please include three (3) originals of each form/contract.

Supreme Software Employees Only

company mail / other mail